Healthcare Performance Improvement Masterclass

The Healthcare Performance Improvement Masterclass equips healthcare professionals with the tools and methodologies to enhance quality, efficiency, and patient safety in care delivery. Participants will learn to diagnose problems, analyze processes, implement solutions, and lead sustainable performance improvement initiatives. Through lectures, group work, and a capstone project, learners will gain hands-on experience in shaping high-performing, reliable healthcare systems.

Course Highlights

Duration

20 hours

Location

Hybrid (Online and On-Campus)

Tuition

TBA

Instructors

Industry Facts and Statistics

Up to %

Studies show that systematic performance improvement initiatives can reduce medical errors by up to 30%.

0 % of healthcare leaders

The global telehealth market is projected to grow 30% annually in the coming years.

0 % growth

From now until 2030, the market for healthcare quality and performance improvement solutions is expected to grow by about 13% every year.

Course Outcome

1

Understand the objectives, methodologies, and tools of performance improvement.

2

Diagnose problems, identify opportunities, and design practical improvement projects.

3

Apply evidence-based approaches to implement and sustain performance gains.

4

Present a capstone project that demonstrates the ability to lead performance improvement in healthcare.

Who Should Take This Course

Healthcare professionals and clinical staff aiming to improve care quality and safety.

Quality and performance improvement personnel in hospitals and clinics.

Nursing management and HR personnel responsible for healthcare systems.

Healthcare leaders, improvement champions, and students pursuing careers in healthcare management.

Topics Covered

Introduction & Gap Analysis

Understand the foundations of performance improvement and identify problem areas.

Teamwork and Stakeholder Engagement

Learn to form effective teams and involve key players in the improvement process.

Process Mapping and Assessment

Gain tools to analyze workflows and highlight opportunities for improvement.

Evidence-Based Improvement

Explore scientific approaches to plan, test, and validate solutions.

Data-Driven Decision Making

Apply analytical methods to measure progress and sustain performance.

Capstone Improvement Project

Present real-world solutions through a final project that demonstrates applied learning.

Affiliation and Certification

This course is offered in affiliation with the LAU Academy of Continuing Education (LAU ACE).

Upon successful participation, attendees will receive a Certificate of Completion, formally recognizing their expertise in healthcare performance improvement.

Testimonials

Banque Libano-Française

LAU ACE provided a comprehensive leadership training program for Banque Libano-Française, resulting in improved managerial skills and enhanced team performance. The customized approach ensured that the training aligned with the bank’s strategic goals.

Sanofi

Sanofi partnered with LAU ACE to deliver a specialized training program on regulatory compliance. The training was instrumental in ensuring that Sanofi’s staff were well-versed in the latest industry regulations, leading to increased efficiency and compliance.

Canadian Red Cross

LAU ACE developed a disaster management training program for the Canadian Red Cross, focusing on crisis response and recovery. The training equipped the staff with essential skills to manage emergencies effectively, resulting in improved response times and coordination during crises.

Ready to Take the Next Step?

Contact us today to learn more or enroll in this course!

Course FAQs

A: 20 hours, including coursework, assignments, and capstone project.

A: Hybrid (online + on-campus).

Yes. Participants who complete the course will receive a Certificate of Completion.

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