The Healthcare Performance Improvement Masterclass equips healthcare professionals with the tools and methodologies to enhance quality, efficiency, and patient safety in care delivery. Participants will learn to diagnose problems, analyze processes, implement solutions, and lead sustainable performance improvement initiatives. Through lectures, group work, and a capstone project, learners will gain hands-on experience in shaping high-performing, reliable healthcare systems.
Course Highlights
Duration
20 hours
Location
Hybrid (Online and On-Campus)
Tuition
TBA
Instructors
–
Industry Facts and Statistics
Up to %
Studies show that systematic performance improvement initiatives can reduce medical errors by up to 30%.
0% of healthcare leaders
The global telehealth market is projected to grow 30% annually in the coming years.
0% growth
From now until 2030, the market for healthcare quality and performance improvement solutions is expected to grow by about 13% every year.
Course Outcome
1
Understand the objectives, methodologies, and tools of performance improvement.
2
Diagnose problems, identify opportunities, and design practical improvement projects.
3
Apply evidence-based approaches to implement and sustain performance gains.
4
Present a capstone project that demonstrates the ability to lead performance improvement in healthcare.
Who Should Take
This Course
Healthcare professionals and clinical staff aiming to improve care quality and safety.
Quality and performance improvement personnel in hospitals and clinics.
Nursing management and HR personnel responsible for healthcare systems.
Healthcare leaders, improvement champions, and students pursuing careers in healthcare management.
Topics Covered
Introduction & Gap Analysis
Understand the foundations of performance improvement and identify problem areas.
Teamwork and Stakeholder Engagement
Learn to form effective teams and involve key players in the improvement process.
Process Mapping and Assessment
Gain tools to analyze workflows and highlight opportunities for improvement.
Evidence-Based Improvement
Explore scientific approaches to plan, test, and validate solutions.
Data-Driven Decision Making
Apply analytical methods to measure progress and sustain performance.
Capstone Improvement Project
Present real-world solutions through a final project that demonstrates applied learning.
Affiliation and Certification
This course is offered in affiliation with the LAU Academy of Continuing Education (LAU ACE).
Upon successful participation, attendees will receive a Certificate of Completion, formally recognizing their expertise in healthcare performance improvement.
Testimonials
Banque Libano-Française
LAU ACE provided a comprehensive leadership training program for Banque Libano-Française, resulting in improved managerial skills and enhanced team performance. The customized approach ensured that the training aligned with the bank’s strategic goals.
Sanofi
Sanofi partnered with LAU ACE to deliver a specialized training program on regulatory compliance. The training was instrumental in ensuring that Sanofi’s staff were well-versed in the latest industry regulations, leading to increased efficiency and compliance.
Canadian Red Cross
LAU ACE developed a disaster management training program for the Canadian Red Cross, focusing on crisis response and recovery. The training equipped the staff with essential skills to manage emergencies effectively, resulting in improved response times and coordination during crises.
Ready to Take the Next Step?
Contact us today to learn more or enroll in this course!