CRM tools, loyalty building, workplace and dining etiquette.
The HORECA Leadership and Project Management Associate Diploma is designed to prepare participants for leadership roles and project execution within the hospitality industry. This program blends leadership development, project management methodologies, marketing, customer care, emotional intelligence, and financial oversight to ensure that graduates gain both people-centered and performance-driven skills. Through theoretical instruction and practical training, participants will be well-prepared to deliver high-quality service, manage costs, and lead teams effectively in the HORECA environment.
100 hours
Online
1,400 USD
Weekly sessions
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The global hospitality market is expected to reach $4.7 trillion by 2027, reflecting rapid post-pandemic growth.
Employee engagement and leadership quality drive up to 85% of guest satisfaction scores in hospitality.
Demand for skilled hospitality managers is projected to grow by 12% over the next decade.
Lead hospitality teams using emotional intelligence, effective communication, and conflict resolution.
Apply project management tools to plan, execute, and evaluate hospitality projects with cost control.
Develop and implement sales, marketing, and CRM strategies tailored to the HORECA sector.
Hospitality professionals aiming for leadership or management roles.
Restaurant, hotel, and catering supervisors seeking to improve project execution and team management.
Entrepreneurs and business owners in the HORECA sector.
Lifecycle, methodology, risk, and quality control.
Food & beverage, labor, operational costs, and budgeting strategies.
Tools, channels, negotiation, and sales management.
Styles, listening skills, resilience, and motivation.
Acquisition, development, appraisal methods, and retention.
CRM tools, loyalty building, workplace and dining etiquette.
This course is offered by LAU ACE, and upon successful completion, you will receive an Associate Diploma from LAU ACE.
LAU ACE provided a comprehensive leadership training program for Banque Libano-Française, resulting in improved managerial skills and enhanced team performance. The customized approach ensured that the training aligned with the bank’s strategic goals.
Sanofi partnered with LAU ACE to deliver a specialized training program on regulatory compliance. The training was instrumental in ensuring that Sanofi’s staff were well-versed in the latest industry regulations, leading to increased efficiency and compliance.
LAU ACE developed a disaster management training program for the Canadian Red Cross, focusing on crisis response and recovery. The training equipped the staff with essential skills to manage emergencies effectively, resulting in improved response times and coordination during crises.
A: The course consists of 100 total hours.
A: Online
A: The program combines 72 hours of theoretical instruction with 28 hours of hands-on practical training, including a capstone project.
A: Participants who complete the course will receive an Associate Diploma from LAU ACE.
Enroll in our courses today and start your journey towards professional and personal growth.