Individuals seeking careers in mediation or dispute resolution in community, family, workplace or commercial settings.
The Mediation and Conciliation Certificate Program equips participants with the foundational and advanced skills needed to become effective mediators and conciliators. This comprehensive program explores essential conflict resolution principles, communication strategies, ethical frameworks, and hands-on mediation practices. It is designed for individuals across various professional fields seeking to resolve disputes through peaceful, structured dialogue. The curriculum includes five core courses and a practicum, blending theory with practical application.
220 hours
$630 per course, $3,150 full program
Once per week
4 hours/session
Hybrid
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Mediation and conciliation resolve over 80% of business disputes without going to court.
The global alternative dispute resolution (ADR) market was valued at $16 billion in 2023 and continues to grow.
Mediation processes are typically 65% faster than litigation, saving time and money.
Gain a solid understanding of the core principles and best practices of mediation and conciliation. Learn how to apply these concepts effectively in a variety of conflict scenarios.
Build strong communication skills to defuse tension and manage disputes constructively. Practice techniques that promote clarity, empathy, and cooperation between parties.
Develop facilitation strategies to guide individuals toward mutually acceptable agreements. Enhance your ability to maintain neutrality and support balanced discussions.
Understand the ethical and legal frameworks that govern mediation and conciliation processes. Apply this knowledge in a hands-on practicum to gain real-world experience.
Lawyers, judges, court staff and legal professionals who want to enhance their dispute resolution skills and offer mediation services.
HR professionals, managers and organizational leaders who handle workplace conflicts and aim to improve team dynamics.
Social workers, counselors and educators who support individuals or groups through sensitive or high-conflict situations.
Individuals seeking careers in mediation or dispute resolution in community, family, workplace or commercial settings.
Core concepts, dispute types, and resolution models.
Tools for active listening, reframing, and emotional intelligence.
Step-by-step process of facilitation, questioning, and resolution.
Confidentiality, neutrality, fairness, and compliance with regulations.
Supervised application of mediation and conciliation in realistic scenarios.
This program is delivered in collaboration with Gloria Academy, and is affiliated with the LAU Academy of Continuing Education (LAU ACE).
Upon successful completion, participants will receive a Certificate of Completion from both LAU ACE and Gloria Academy.
Additional certifications based on participation level include:
Certificate of Attendance: For participants who attend the course without undergoing assessments.
Certificate of Completion: For participants who attend and pass the course assessment.
Associate Diploma: Awarded to participants who complete 100 total teaching and/or practicum hours.
Diploma: Awarded to participants who complete the full 220-hour program.
LAU ACE provided a comprehensive leadership training program for Banque Libano-Française, resulting in improved managerial skills and enhanced team performance. The customized approach ensured that the training aligned with the bank’s strategic goals.
Sanofi partnered with LAU ACE to deliver a specialized training program on regulatory compliance. The training was instrumental in ensuring that Sanofi’s staff were well-versed in the latest industry regulations, leading to increased efficiency and compliance.
LAU ACE developed a disaster management training program for the Canadian Red Cross, focusing on crisis response and recovery. The training equipped the staff with essential skills to manage emergencies effectively, resulting in improved response times and coordination during crises.
A: Each course lasts for 11 weeks, with the complete program covering multiple courses and a practicum.
A: The course is offered in a hybrid format, allowing participants to attend either online or on campus.
A: Classes are held once a week, in the evening
A: Each course is priced at $600, with a 10% discount for early bird registration. The full 220-hour program is $3,000 with a 20% discount.
A: Yes, depending on your participation level, you will receive a Certificate of Attendance, Completion, Associate Diploma, or Diploma.
Enroll in our courses today and start your journey towards professional and personal growth.